crawdad62
Aug 25, 03:21 PM
I was a "Helper" in the discussions and I'm now a "Level 4." I've been around the discussions for quite a while. I can't say anything about the support people are getting on the phone by personal experience but I've seen a lot of rumblings on the discussions.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
Metatron
Nov 28, 11:38 PM
Actually, they do. They also got paid on every blank tape sold when cassettes were big. I think it is crazy for everyone to think that the music industry is greedy when it getting squeezed out of all of their revenue streams. So, Apple makes hundreds of millions off of their back on the itunes site, and a billion off of iPod sales, and they cannot share in the wealth?
It doesn't cost the consumer any more, why wouldn't you want the people who actually make the music you are listening to get compensated?
This debate is stale. People want something for nothing.
You my friend, sound like a socialist...
It doesn't cost the consumer any more, why wouldn't you want the people who actually make the music you are listening to get compensated?
This debate is stale. People want something for nothing.
You my friend, sound like a socialist...
Menopause
Mar 22, 12:58 PM
"The first iteration of Galaxy Tab 10.1 measured in at 246.2 x 170.4 x 10.9 mm and weighed 599g; this new, slimmer version is 256.6 x 172.9 x 8.6 mm and 595g."
We lost 4 grams WAHAHAHAHA !
We lost 4 grams WAHAHAHAHA !
z4n3
Apr 6, 03:36 AM
I hope that the new FCP will resemble iMovie: No need for rendering and a precision editor! I like the ease of use of iMovie, should be adopted by FCP.
Hell will freeze over before this will happen! and I for one will go out and buy a copy of AVID the same day! :p
Hell will freeze over before this will happen! and I for one will go out and buy a copy of AVID the same day! :p
killr_b
Apr 25, 02:06 PM
As a consumer, why should I be subjected to this risk which doesn't benefit me in the slightest? And why should this data be "backed up," secretly, to my computer?
The Wall Street Journal has found, however, that this newly-publicized database is constructed even when location services are turned off entirely.
From the front page of macrumors, for all those who've said to turn off location services.
This IS the type of thing that should be ruled on before a real problem develops.
The Wall Street Journal has found, however, that this newly-publicized database is constructed even when location services are turned off entirely.
From the front page of macrumors, for all those who've said to turn off location services.
This IS the type of thing that should be ruled on before a real problem develops.
Bill McEnaney
Apr 27, 01:51 PM
It's neither moral nor virtuous to be against the rights of your fellow citizens. Just sayin'
What rights: civil ones, human ones, merely legal ones, or moral ones? As I've already said, moral liberty consists of the ability to adopt the means to do the good.[/quote]
One has to wonder why conservatives get so wrapped up in social issues when there are so many other things on the plate. Things like abortion and gays will never go away. It's just as stupid to obsess over them as it is to obsess over Obama's birth certificate. Let's fix the economy and put people back to work. Those are the real problems. Anything else is a distraction.
I'm not obsessing about anything. Maybe abortion and gay rights will never go away. But does that mean I should stop fighting, say, abortion? Think about it, liberals. Each time a doctor aborts a baby, the government forfeits the tax revenue it would have collected from the baby if he survived, grew up, and worked. The U.S. population is aging, and too few babies are being born to maintain the country's population. Whether liberals like it or not, the government me need to shrink when there are too few taxpayers to give it the revenue it demands.
Put nursing home patients on social programs when their families or their friends take care of them instead. As nursing home populations grow, so do tax rates. As tax rates go up, more people lose their low-paying jobs and discover that welfare gives them more money than they earned at their low-paying jobs. As more and more get welfare, taxes go up and up.
Sure, we need to repair the economy. That's partly why we need major tax-cuts and major spending-cuts. The $38 billion is insignificant, especially when government spending offsets it.
Tolerance isn't either approval or indifference. To tolerate something is to endure an evil to prevent a greater evil or to get a great good.
What rights: civil ones, human ones, merely legal ones, or moral ones? As I've already said, moral liberty consists of the ability to adopt the means to do the good.[/quote]
One has to wonder why conservatives get so wrapped up in social issues when there are so many other things on the plate. Things like abortion and gays will never go away. It's just as stupid to obsess over them as it is to obsess over Obama's birth certificate. Let's fix the economy and put people back to work. Those are the real problems. Anything else is a distraction.
I'm not obsessing about anything. Maybe abortion and gay rights will never go away. But does that mean I should stop fighting, say, abortion? Think about it, liberals. Each time a doctor aborts a baby, the government forfeits the tax revenue it would have collected from the baby if he survived, grew up, and worked. The U.S. population is aging, and too few babies are being born to maintain the country's population. Whether liberals like it or not, the government me need to shrink when there are too few taxpayers to give it the revenue it demands.
Put nursing home patients on social programs when their families or their friends take care of them instead. As nursing home populations grow, so do tax rates. As tax rates go up, more people lose their low-paying jobs and discover that welfare gives them more money than they earned at their low-paying jobs. As more and more get welfare, taxes go up and up.
Sure, we need to repair the economy. That's partly why we need major tax-cuts and major spending-cuts. The $38 billion is insignificant, especially when government spending offsets it.
Tolerance isn't either approval or indifference. To tolerate something is to endure an evil to prevent a greater evil or to get a great good.
wolfie37
Apr 25, 01:48 PM
I haven't read this lawsuit, so I don't know if they're claiming things that aren't true... but I really do not like the fact that the iPhone has a breadcrumbs database of my travels for the last 3 years!
This type of thing should not happen without users' knowledge... and it was. Or else this file would not be news!
It isn't news, it has been discussed before, its isn't without the user's knowledge you are asked about location services. Also the database is on your iPhone, not being given to or sent to anyone, so it's your information, you know where you have been so it isn't "news".
Your travels are also tracked by mobile phones companies as your phone shakes hands with their masts on your travels, this happens to all phones not just smart phones. Why aren't these people sueing them?? Oh that's right, doesn't give you as much self-publicity.
This type of thing should not happen without users' knowledge... and it was. Or else this file would not be news!
It isn't news, it has been discussed before, its isn't without the user's knowledge you are asked about location services. Also the database is on your iPhone, not being given to or sent to anyone, so it's your information, you know where you have been so it isn't "news".
Your travels are also tracked by mobile phones companies as your phone shakes hands with their masts on your travels, this happens to all phones not just smart phones. Why aren't these people sueing them?? Oh that's right, doesn't give you as much self-publicity.
dethmaShine
Apr 19, 02:58 PM
Apple may have expanded upon existing GUI elements, but it didn't invent the GUI. Very big difference there.
What's the issue?
When did I ever say Apple invented the GUI?
What's the issue?
When did I ever say Apple invented the GUI?
MacsRgr8
Aug 6, 01:56 PM
why do you think so? Conroe chips showed up online a few weeks ago, and woodcrest has been shipping to manufacturers for some time now. Merom hasn't, Conroe is ahead of Merom in terms of shipping IIRC.
You're right.
I got it the wrong way round. somehow I believed the Merom's to be already shipping, and not the Conroe, But as others have stated too, it's the Conroe which already has seen some daylight!
Makes it difficult though.
Will the Mac Pro low(er) end get the Conroe?
And only the top end (presumably a Quad config) a Woodcrest?
Can't wait!!
You're right.
I got it the wrong way round. somehow I believed the Merom's to be already shipping, and not the Conroe, But as others have stated too, it's the Conroe which already has seen some daylight!
Makes it difficult though.
Will the Mac Pro low(er) end get the Conroe?
And only the top end (presumably a Quad config) a Woodcrest?
Can't wait!!
toddybody
Apr 6, 02:57 PM
This is like ESPN reporting on a 12min mile time for a Special Olympic Runner...
Bill McEnaney
Apr 29, 10:03 AM
Labelling birthers as racist, paranoid, or nutters is just pandering to the distraction of all this. The persistence of this "issue" could be more of a logical desire to belittle or erode the political power of the current president; which is akin to schoolyard gossiping, sure, but it's still strangely effective.
The name-calling is childish, too. In fact, you usually hear it from left-wingers.
The name-calling is childish, too. In fact, you usually hear it from left-wingers.
wpotere
Apr 28, 06:45 AM
Wow, this thread and the ridiculous nature of this issue are hilarious. Seriously, you wonder why the US is going down the pan when the entire nation seems to get caught up in a fight over a bloody birth certificate?
Amusing isn't it?
Amusing isn't it?
Gatesbasher
Mar 31, 08:26 PM
This is where the Android "community" is going to split.
The ones we've heard from today don't give a crap about "open" or "closed" or Google or anything else other than the fact that Android is not Apple and is stealing some sales from Apple. They'll defend whatever Google does, because all they want is a platform that's not by Apple to take over the mobile space.
The true believers in the "open" propaganda, as ridiculous as it is and as untrue as it's always been, are probably still in a state of shock. By tomorrow they'll split into two warring camps. One will defend everything Google does because they perceive—wrongly of course—that Android is still in some indefinable way more open than iOS, and they'll blow that little invisible kernel of "openness" up until that's all they can see.
The other camp will be viciously angry at Google's betrayal of the True Religion™ and will be flailing around for some other messiah to deliver them from the "Walled Garden" of Apple and now, Android. These are the people who were saying the other day that "Motorola could rot" with their own OS.
Any suggestions on who the zealots will turn to in their hour of despair? I honestly can't think of a candidate, but then I'm not nuts—at least not that way.
The ones we've heard from today don't give a crap about "open" or "closed" or Google or anything else other than the fact that Android is not Apple and is stealing some sales from Apple. They'll defend whatever Google does, because all they want is a platform that's not by Apple to take over the mobile space.
The true believers in the "open" propaganda, as ridiculous as it is and as untrue as it's always been, are probably still in a state of shock. By tomorrow they'll split into two warring camps. One will defend everything Google does because they perceive—wrongly of course—that Android is still in some indefinable way more open than iOS, and they'll blow that little invisible kernel of "openness" up until that's all they can see.
The other camp will be viciously angry at Google's betrayal of the True Religion™ and will be flailing around for some other messiah to deliver them from the "Walled Garden" of Apple and now, Android. These are the people who were saying the other day that "Motorola could rot" with their own OS.
Any suggestions on who the zealots will turn to in their hour of despair? I honestly can't think of a candidate, but then I'm not nuts—at least not that way.
iawait
Apr 11, 10:01 PM
I just don't think I can wait and that is SO irritating I may have to jump ship!
Newton memories :mad:
Newton memories :mad:
LethalWolfe
Apr 12, 11:22 AM
So the presentation should be in about 10 hours?
Has any one heard of live coverage? A livestream will probably be too much to ask, but maybe one of the tech blogs is doing a text/photo update.
There have been live streams in the past but last I heard Apple killed it for this meeting.
Lethal
Has any one heard of live coverage? A livestream will probably be too much to ask, but maybe one of the tech blogs is doing a text/photo update.
There have been live streams in the past but last I heard Apple killed it for this meeting.
Lethal
janstett
Sep 13, 01:11 PM
Sheesh...just when I'm already high up enough on Apple for innovating, they throw even more leaps and bounds in there to put themselves even further ahead. I can't wait 'til my broke @$$ can finally get the money to buy a Mac and chuck all my Windows machines out the door.
I'm sure we'll see similar efforts from other PC manufacturers eventually, but let's see the software use those extra cores in Windows land. Ain't gonna happen...not on the level of what Apple's doing at least.
First, this is INTEL innovating, not Apple.
Second, Apple has been the one lagging behind on multiprocessor support. Pre OSX it was a joke of a hack to support multi CPUs in Mac OS and you had to have apps written to take advantage of it with special libraries.
On Windows, the scheduler automatically handles task scheduling no matter how many processors you have, 1 or 8. Your app doesn't have to "know" it's on a single or multiple processor system or do anything special to take advantage of multiple processors, other than threading -- which you can do on a single processor system anyway. Most applications are lazy and unimaginative, and do everything in a single thread (worse, the same thread that is processing event messages from the GUI, which is why apps lock up -- when they end up in a bad state they stop processing events from the OS and won't paint, resize, etc.). But when you take advantage of multithreading, there are some sand traps but it's a cool way to code and that's how you take advantage of multiple cores without having to know what kind of system you are on. I would assume OSX, being based on BSD, is similar, but I don't know the architecture to the degree I know Windows.
In Windows, you can set process "affinity", locking it down to a fixed processor core, through Task Manager. Don't know if you can do that in OSX...
I'm sure we'll see similar efforts from other PC manufacturers eventually, but let's see the software use those extra cores in Windows land. Ain't gonna happen...not on the level of what Apple's doing at least.
First, this is INTEL innovating, not Apple.
Second, Apple has been the one lagging behind on multiprocessor support. Pre OSX it was a joke of a hack to support multi CPUs in Mac OS and you had to have apps written to take advantage of it with special libraries.
On Windows, the scheduler automatically handles task scheduling no matter how many processors you have, 1 or 8. Your app doesn't have to "know" it's on a single or multiple processor system or do anything special to take advantage of multiple processors, other than threading -- which you can do on a single processor system anyway. Most applications are lazy and unimaginative, and do everything in a single thread (worse, the same thread that is processing event messages from the GUI, which is why apps lock up -- when they end up in a bad state they stop processing events from the OS and won't paint, resize, etc.). But when you take advantage of multithreading, there are some sand traps but it's a cool way to code and that's how you take advantage of multiple cores without having to know what kind of system you are on. I would assume OSX, being based on BSD, is similar, but I don't know the architecture to the degree I know Windows.
In Windows, you can set process "affinity", locking it down to a fixed processor core, through Task Manager. Don't know if you can do that in OSX...
e-coli
Mar 26, 01:08 PM
Am I the only person not particularly thrilled with Lion?
Airdrop is nice, other than that it seems a bit awkward.
Airdrop is nice, other than that it seems a bit awkward.
LightSpeed1
Apr 6, 12:08 PM
Looks as if I should hold off on getting an air now.
Steviejobz
Apr 8, 05:22 AM
This story fails the smell test. A reader told MacRumors? You mean a disgruntled fanboy who has gone iPad-less for two weeks has turned conspiracy theorist?
All I can say is that there was an inventory tracker on one of these threads and each time it said "in store only" I was able to walk into that store and buy one.
The second time I bought a unit there were guys carrying boxes of iPads that had just arrived and sold them freely until gone.
All I can say is that there was an inventory tracker on one of these threads and each time it said "in store only" I was able to walk into that store and buy one.
The second time I bought a unit there were guys carrying boxes of iPads that had just arrived and sold them freely until gone.
MacAddict1978
Mar 26, 02:18 PM
It must be conspiracy right. Right.
It couldn't just be an honest mistake as a result of a stretched development team.
No. It must be the same guys who shot Kennedy messing up all our tech. It's probably something to do with the Chinese.
With all the cash Apple sit's their butts on, there is NO EXCUSE for their development teams, or any team to be stretched thin. Back in the day when Apple was still the little engine that could and trying to avoid that second foot falling in the grave, ok. Yes, they needed to stretch themselves, innovate with little expense, but not today.
Some will argue Apple is slow with development because they want to get it right. Though history in the past 5 years shows us consistency with hardware issues in just about every thing they have released, and software bugs to match on the other end. We've seen delays in OS releases the past few times, and still buggy when they do come out. Leopard was released with an installer that failed and forced tons of people mass headaches, even the tech savvy. The bloody installer was buggy! I expect the darn thing to at least install before glitches tick me off.
Hire some damned people already. The money you spend denying things are buggy or denying the existence of hardware issues (that magically a month or 2 later you fix even though you denied it was a problem in the first place) could easily expand your teams.
And while I don't subscribe to the original posters conspiracy theory, I think he's half right. THey just don't care. iPhone 3G users anyway? They bricked everyone's phones with a bad update, and then acted like everyone was crazy, then admitted it was slow (no, unusable) gave a shoddy fix that made it usable but so bad you had to either hack your phone to put an old version of IOS on it, or you were running to upgrade. Wait, maybe I do buy into his theory. It's one thing to not support old technologies, it's another to leave them crippled and not look back.
It couldn't just be an honest mistake as a result of a stretched development team.
No. It must be the same guys who shot Kennedy messing up all our tech. It's probably something to do with the Chinese.
With all the cash Apple sit's their butts on, there is NO EXCUSE for their development teams, or any team to be stretched thin. Back in the day when Apple was still the little engine that could and trying to avoid that second foot falling in the grave, ok. Yes, they needed to stretch themselves, innovate with little expense, but not today.
Some will argue Apple is slow with development because they want to get it right. Though history in the past 5 years shows us consistency with hardware issues in just about every thing they have released, and software bugs to match on the other end. We've seen delays in OS releases the past few times, and still buggy when they do come out. Leopard was released with an installer that failed and forced tons of people mass headaches, even the tech savvy. The bloody installer was buggy! I expect the darn thing to at least install before glitches tick me off.
Hire some damned people already. The money you spend denying things are buggy or denying the existence of hardware issues (that magically a month or 2 later you fix even though you denied it was a problem in the first place) could easily expand your teams.
And while I don't subscribe to the original posters conspiracy theory, I think he's half right. THey just don't care. iPhone 3G users anyway? They bricked everyone's phones with a bad update, and then acted like everyone was crazy, then admitted it was slow (no, unusable) gave a shoddy fix that made it usable but so bad you had to either hack your phone to put an old version of IOS on it, or you were running to upgrade. Wait, maybe I do buy into his theory. It's one thing to not support old technologies, it's another to leave them crippled and not look back.
Evangelion
Sep 14, 08:56 AM
On the server side.
Plenty of people ran NT on their desktops.
Nevertheless, ok. Windows did it first.
Admission of your mistakes is a good step in becoming a better person.
Plenty of people ran NT on their desktops.
Nevertheless, ok. Windows did it first.
Admission of your mistakes is a good step in becoming a better person.
regan
Aug 26, 05:58 PM
This sounds good to me. I am waiting/saving up for a new laptop replacement for my recently departed(moment of silence) ibook.
Even if i had the money, I was going to wait for the 2nd generation of the macbooks.
Santa Rosa sounds cool, but if the macbooks got the merom along with the MBPs in September, then I wouldn't wait for Santa Rosa and just nab one now.
However, if they don't go 64bit....then I may just wait till January, and get by without a laptop(gulp) for another 4-5 months.
Even if i had the money, I was going to wait for the 2nd generation of the macbooks.
Santa Rosa sounds cool, but if the macbooks got the merom along with the MBPs in September, then I wouldn't wait for Santa Rosa and just nab one now.
However, if they don't go 64bit....then I may just wait till January, and get by without a laptop(gulp) for another 4-5 months.
Object-X
Jul 14, 03:37 PM
What about SLI video card support? They should try and appeal to high end gamers by having a configuration comparable to Alienware or Dell's XPS. If Apple's hardware can now run Windows, Apple should really take a stab at this market. It will be hard to justify $3000 for a computer that doesn't have the latest cutting edge hardware. Dual 512MB nVidia GeForce 7900 GTX would be a nice start. Otherwise, the accusation of overpriced computers will be appropriate. Why would someone running Windows consider this purchase, if they can get better components for less money elsewhere. Is Apple really serious about taking market share away from PC companies? Or are they going to play it safe and target only the market that they already have?
dougny
Nov 29, 03:50 PM
I only registered to respond to this idiot "dougny". I usually just lurk and read what everyone else has to say on here.
You have no clue what your talking about, all your statistics are wrong and I feel really sorry for whatever artists you represent.
Your a f_ck_ng moran.
Anyway, to everyone else....
Here is the deal. The money Universal got Microsoft never EVER touched the hands of any artists.. it went straight into some very deep pockets. This is exactly what is going to happen with Apple's loot if this little deal goes through.
Total revenues in the MI (music industry) have actually been UP, and consistently so. More people are going to concerts than ever before, download sales are so large that they are numbing, and BEST OF ALL indie labels are thriving. Yes, people do still buy CD's, and DVD's.
Wow, you logged on just to show everyone you are an idiot. You actually think because paid downloads are on the rise that record companies are making more money? You are flat out wrong. Also, record companies don't share in concert ticket sales (which are also down BTW).
Dumbass
You have no clue what your talking about, all your statistics are wrong and I feel really sorry for whatever artists you represent.
Your a f_ck_ng moran.
Anyway, to everyone else....
Here is the deal. The money Universal got Microsoft never EVER touched the hands of any artists.. it went straight into some very deep pockets. This is exactly what is going to happen with Apple's loot if this little deal goes through.
Total revenues in the MI (music industry) have actually been UP, and consistently so. More people are going to concerts than ever before, download sales are so large that they are numbing, and BEST OF ALL indie labels are thriving. Yes, people do still buy CD's, and DVD's.
Wow, you logged on just to show everyone you are an idiot. You actually think because paid downloads are on the rise that record companies are making more money? You are flat out wrong. Also, record companies don't share in concert ticket sales (which are also down BTW).
Dumbass
